Reviews Becoming MAJOR factor in online decisions - Perhaps more than PRICE?

From:                                             Rob Russell

Sent:                                               Sunday, March 17, 2019 7:07 AM

To:                                                  Rob Russell

Subject:                                         The Age of Online Reviews - A New Approach to Hotel Revenue Management

 

Customers buy on price and reviews. Shifting to reviews as perhaps most powerful factor. 

 

https://www.customer-alliance.com/en/articles/hotel_revenue_management_2/

 

 

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